Direct Energy Customer Service Call Center Toll Free Telephone Number
Direct Energy Customer Service Call Center Toll Free Telephone Number:
(866) 420-3174
Phone Number For Direct Energy Prepaid Customers: (877) 866-6601
Direct Energy Call Center Telephone Number For Accounting and Billing:
(866) 266-2084
Direct Energy Toll Free Number For Natural Gas Triggers for Small and Large Business:
(732) 750-6464
Call Direct Energy Customer Service Number For New Customers:
(855) 461-1926
Direct Energy Headquarters Customer Care Number For Residential Energy:
(713) 877-3500
Media Customer Service Number For Direct Energy:
(855) 514-1815
Direct Energy Call Center Fax Number:
+1-866-863-1658
+1 866-421-2451
Direct Energy Customer Care Numbers
| Department/ Location | Direct Energy Customer Support Number |
| General Information: | |
| Direct Energy Protection Plans | (855) 334-3577 |
| Home Warranty of America | (888) 492-7359 |
| Business Customer Service: | |
| Business Energy | (800) 830-5923 |
| Large Business | (888) 925-9115 |
| Small Business | (866) 348-4193 (855) 970-2730 |
| Business Sales: | |
| Large Business | (844) 876-4020 |
| Northeast | (866) 399-0865 |
| Small Business | (855) 755-0377 |
| Iselin | (732) 516-7500 |
| Wholesale | (844) 411-6696 |
| Texas | (888) 305-3828 |
| Emergency/ Hotline: | |
| Outage And Emergency Ameren | (800) 755-5000 |
| Outage And Emergency Nicor Gas | (888) 642-6748 |
| Outage And Emergency North Shore Gas | (866) 556-6005 |
| Outage And Emergency Peoples Gas | (866) 556-6002 |
| Outage And Emergency COMED | (800) 334-7661 |
Direct Energy Customer Service Email Ids
| Department / Location | Direct Energy Customer Support Email Id |
| Business Customer Service | |
| Small And Large Business | customerrelations@directenergy.com |
| Texas | ga-decustomerhelp@directenergy.com |
| Direct Energy Regulated Services | ders_inquiries@directenergy.com |
| Direct Energy Residential | csdirectenergy@directenergy.com |
| Natural Gas Triggers for Small And Large Business | trigger@directenergy.com |
| Other | businessinfo@directenergy.com |
| Business Sales | |
| Small Business | smallbusinessretentionteam@directenergy.com |
| Wholesale | dewholesale@directenergy.com |
| Legal | privacy@directenergy.com |
| Government | bidsales@directenergy.com |
Official Website: Direct Energy
Direct Energy
Direct Energy is a retailer of energy and energy services in the form of electricity and gas. This company was established in Toronto in 1986 and headquartered in Houston, Texas, United States of America. The parent company of Direct Energy is NRG Energy. It also has some subsidiaries like Airtron, CPL Retail Energy, Direct Energy Business, First Choice Power, Home Warranty of America, and WTU Retail Energy. The direct Energy company has millions of customers in the region of North America. Direct Energy company offers many products and services to its residential, large business, and small business customers. Its products and services include comparing business electricity plans, cheap electricity for small businesses, commercial electricity providers, business electric providers, best business gas rates, best electricity rates business, small business electricity plans, etc.
