Duke Energy is operating in Florida, Indiana, Kentucky, North Carolina, South Carolina, and Ohio states of the United States of America. Duke Energy Customer Service Number state-wise are given below:
Florida
Duke Energy Customer Service Number For Home (other): 855-637-6513
Duke Energy Customer Service Number For Home (Orlando): 407-629-1010
Duke Energy Customer Service Number For Home (Pinellas): 727-443-2641
Duke Energy Customer Service Number For Business: 877-372-8477
Duke Energy Customer Service Number For Emergency Services: 800-228-8485
Duke Energy Customer Service Number For Hearing or Speech Impaired:
711 (TTY or TDD Relay Service)
Duke Energy Customer Service Hours: Monday – Friday, 7AM to 7PM, EST
| Calling Purpose | Phone Number |
| Report Energy Theft | 800-700-8744 |
| Report Fraud & Scams | 800-700-8744 |
| Report Copper Theft | 800-700-8744 |
| Media Contacts | 800-559-3853 |
| Investor Relations | 800-488-3853 |
| Grid Strenthening | 800-729-3401 |
Indiana
Duke Energy Customer Service Number For Home (other): 866-236-3749
Duke Energy Customer Service Number For Business: 800-774-1202
Duke Energy Customer Service Number For Emergency Services: 800-343-3525
Duke Energy Customer Service Number For Hearing or Speech Impaired:
711 (TTY or TDD Relay Service)
Duke Energy Customer Service Hours: Monday – Friday, 7AM to 7PM, EST
| Calling Purpose | Phone Number |
| Report Energy Theft | 800-521-2232 |
| Report Fraud & Scams | 800-777-9898 |
| Report Copper Theft | 800-521-2232 |
| Request a Reference Letter | 800-521-2232 |
| Media Contacts | 800-559-3853 |
| Investor Relations | 800-488-3853 |
| Grid Strenthening | 800-729-3401 |
| Builder, Developer, and Contractor | 800-774-0246 |
Kentucky
Duke Energy Customer Service Number For Home (other): 866-216-2136
Duke Energy Customer Service Number For Business: 800-774-1202
Duke Energy Customer Service Number For Remove Electric Meters or Service:
800-544-6900
Duke Energy Customer Service Number For Report a Natural Gas Outage:
800-634-4300
Duke Energy Customer Service Number For Emergency Services: 800-543-5599
Duke Energy Customer Service Number For Hearing or Speech Impaired:
711 (TTY or TDD Relay Service)
Duke Energy Customer Service Hours: Monday – Friday, 7AM to 7PM, EST
| Calling Purpose | Phone Number |
| Report Energy Theft | 800-544-6900 |
| Report Fraud & Scams | 800-777-9898 |
| Report Copper Theft | 800-544-6900 |
| Request a Reference Letter | 800-544-6900 |
| Media Contacts | 800-559-3853 |
| Investor Relations | 800-488-3853 |
| Upgrade or Change Service | 800-544-6900 |
North Carolina
Duke Energy Customer Service Number For Home (other): 866-216-2136
Duke Energy Customer Service Number For Business: 800-774-1202
Duke Energy Customer Service Number For Remove Electric Meters or Service:
800-544-6900
Duke Energy Customer Service Number For Report a Natural Gas Outage:
800-634-4300
Duke Energy Customer Service Number For Emergency Services: 800-543-5599
Duke Energy Customer Service Number For Hearing or Speech Impaired:
711 (TTY or TDD Relay Service)
Duke Energy Customer Service Hours: Monday – Friday, 7AM to 7PM, EST
| Calling Purpose | Phone Number |
| Report Energy Theft | 800-544-6900 |
| Report Fraud & Scams | 800-777-9898 |
| Report Copper Theft | 800-544-6900 |
| Request a Reference Letter | 800-544-6900 |
| Media Contacts | 800-559-3853 |
| Investor Relations | 800-488-3853 |
| Upgrade or Change Service | 800-544-6900 |
South Carolina
Duke Energy Customer Service Number For Home (other): 866-216-2136
Duke Energy Customer Service Number For Business: 800-774-1202
Duke Energy Customer Service Number For Remove Electric Meters or Service:
800-544-6900
Duke Energy Customer Service Number For Report a Natural Gas Outage:
800-634-4300
Duke Energy Customer Service Number For Emergency Services: 800-543-5599
Duke Energy Customer Service Number For Hearing or Speech Impaired:
711 (TTY or TDD Relay Service)
Duke Energy Customer Service Hours: Monday – Friday, 7AM to 7PM, EST
| Calling Purpose | Phone Number |
| Report Energy Theft | 800-544-6900 |
| Report Fraud & Scams | 800-777-9898 |
| Report Copper Theft | 800-544-6900 |
| Request a Reference Letter | 800-544-6900 |
| Media Contacts | 800-559-3853 |
| Investor Relations | 800-488-3853 |
| Upgrade or Change Service | 800-544-6900 |
Ohio
Duke Energy Customer Service Number For Home (other): 866-216-2136
Duke Energy Customer Service Number For Business: 800-774-1202
Duke Energy Customer Service Number For Remove Electric Meters or Service:
800-544-6900
Duke Energy Customer Service Number For Report a Natural Gas Outage:
800-634-4300
Duke Energy Customer Service Number For Hearing or Speech Impaired:
711 (TTY or TDD Relay Service)
Duke Energy Customer Service Hours: Monday – Friday, 7AM to 7PM, EST
| Calling Purpose | Phone Number |
| Report Energy Theft | 800-544-6900 |
| Report Fraud & Scams | 800-777-9898 |
| Report Copper Theft | 800-544-6900 |
| Request a Reference Letter | 800-544-6900 |
| Media Contacts | 800-559-3853 |
| Investor Relations | 800-488-3853 |
| Upgrade or Change Service | 800-544-6900 |
Duke Energy Customer Service Number For Emergency Services: 800-543-5599
Duke Energy To Get Targeted Help
Duke Energy customer service offers targeted help to their customer for the solution of their problems. The menu for targeted help is given below:
- Refund a Charge
- Cancel Service
- Service Outage
- Service Request
- Transfer Service
- Other Problems
Get Live Person on call: Normally IVR (Interactive Voice Response) system is operational and working for the support of Duke Energy customer’s problems. Fastest way to get live person on call is given below:
- First of all when call connected press ‘4’
- Then press 0#
- At every step it will ask Zip code
Call back facility is also available at Duke Energy customer service number. Alternative ways like twitter, web chat, email service, and other customer service numbers are given below.
Duke Energy
Duke Energy is an American based energy company and it was established in 1904. Its headquarters is located in Charlotte, North Carolina, United States of America. Duke Energy is offering the products like Electricity generation, transmission and distribution, natural gas.
Website: Official Website
