Zong helpline number is need of every customer who is using Zong services. The helpline is required for every potential customer, existing customer and who want to leave. There are different ways to contact Zong on helplines like a toll-free number, helpline number, email, SMS or live chat. Customers can access the Zong customer care via one of them or all of the services. Contact information’s related to Zong 4G are available here.
Zong Helpline Number 310
Number – Zong Customers can dial 310 to contact helpline.
Timing – Zong helpline is available 24×7.
Charges – For every call connected to Customer Service Representative company will charge Rs. 2+ taxes.
Zong Helpline UAN – 051-111-222-111
Number – Zong customer of every type can dial UAN 051-111-222-111
Timing – This service is available 24 x 7
Charges – Regular charges as per customer package
Zong Helpline Number SMS
Number – For any type of information’s regarding Zong products SMS on 310
Charges – Free of Cost
SMS Procedure – Type “help” and send on 310
Mobile Number Portability- MNP Helpline Number
If the customer of any other company wants to switch on Zong then they call on MNP Zong helpline Number – 03143334455 for further information. Charges for this call would be as per customers existing package plan.
Zong Headquarter Fax Number
Customers can contact the Zong 4G via Fax number 051-5402002
Talk to Live Customer Service Representative
Zong has a very customized, reliable and user-friendly IVR system. That is why this system performs most of the helpline tasks. But different customers have different needs. So that if customers menu is not full filling helpline needs then Live Customer Service Representative is required.
Dial 310 helpline and after selection of language dial “0” for call transfer to Live agent. The system will record the call to a customer service representative for better service. At the end of the call, IVR will ask you for feedback record your feedback to improve the customer service.
Zong Helpline Number From Other Networks
Everyone who lives in this world needs better service in any field in this regard many people from other networks want to join Zong. So that customers from PTCL want to call Zong helpline from PTCL and Ufone customers to want to dial Zong helpline from Ufone. Jazz customers want to call Zong helpline from Jazz and Telenor customers want to call Zong helpline from Telenor.
To keep in mind the above situation Zong offers a number for customers from another network to dial on this helpline number 051-111-222-111.
Why customers call on Zong helpline Number?
There are different reasons for calling on Zong helpline number. If the customer is new and they want to know the Zong 4G products, nearest Zong customer service centre they call on the helpline. If the customers are using other network products and they want MNP then they will call on MNP helpline number.
The existing customers of Zong call on helpline number if they require balance inquiry and recharge transactions. Then customers call on helpline number for number block in case of theft. Zong offers different packages like Zong internet packages, Zong call packages, Zong SMS packages and Zong hybrid packages. Then Zong customers call on the helpline for information about different packages and then activation’s and deactivations of packages.
Zong real name is Zong 4G this is a brand name of CMPak Limited. CMPak means China Mobile Pakistan, a network operator. Zong 4G belongs to China Mobile and this is 1st setup of China Mobile outside the china. It is 2nd largest mobile network operator in Pakistan with 34 million customers.
Zong 4G offers various mobile data packages with countrywide coverage. Zong offers call packages, SMS packages, Internet packages and hybrid packages. These packages are different duration like hourly, daily, weekly and monthly. Customers of Zong 4G can subscribe to any of the packages.