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Roblox Customer Service Number

Roblox Customer Service Number

Contact Roblox Customer Service Call Center Toll-Free Phone Number

What is Roblox’s Customer Service Phone Number?

(888) 858-2569

Roblox Customer Support Number For GDPR Inquiries:

+494 099 999 3430

Roblox Customer Care Email Id:



Roblox Corporate Office Address:

Roblox Corporation
970 Park Place, Suite 100
San Mateo, California 94403
United States of America

Official Website: Roblox

Roblox Customer Service: Providing Solutions for the Roblox Community

In the fast-paced digital gaming age, online gaming platforms have gained immense popularity, and Roblox is undeniably one of the frontrunners in this industry. So, with millions of users worldwide, robust customer service is essential to keep the Roblox community thriving. Now, we’ll delve into Roblox customer service, exploring how it works, what services are offered, and how players can get the assistance they need.

Understanding Roblox: A Brief Overview

Roblox is not just a game; it’s an entire online universe where users can create and share experiences. Roblox offers a unique platform for creativity and interaction, from designing their games to socializing with others. However, issues and questions will arise in such a vast and diverse community.

The Role of Roblox Customer Service

Roblox has a dedicated customer service team responsible for addressing user concerns ensuring a smooth gaming experience for everyone. Here’s a breakdown of their key responsibilities:

  • Account Assistance

Roblox users often encounter issues related to their accounts, such as login problems, password recovery, or account security concerns. The customer service team assists users in resolving these issues promptly.

  • Game-Related Queries

With countless games on the platform, players may have questions or encounter bugs within a specific game. Roblox customer service can provide guidance and solutions for these game-related issues.

  • Content Moderation
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To maintain a safe and enjoyable environment, Roblox enforces strict content moderation. Users can report inappropriate content or behavior, and the customer service team takes action accordingly.

  • Billing and Transactions

Roblox offers in-game purchases and premium memberships. Customer service handles billing inquiries, transaction issues, and refunds when necessary.

  • Developer Support

For users creating their games, Roblox provides developer support to assist with technical challenges, scripting, and game optimization.

How to Reach Roblox Customer Service

Roblox makes it easy for users to seek assistance. They offer multiple channels for communication:

  • Email Support

Users can contact customer service via email. This method is suitable for non-urgent inquiries and typically receives a response within 24-48 hours.

  • Help Center

The Roblox Help Center is a treasure trove of information. Users can find answers to common questions and troubleshoot issues independently.

  • Community Forums

The Roblox community forums are an excellent place to seek help from experienced players. Moderators and fellow gamers often provide quick solutions to common problems.

  • Twitter Support

Roblox maintains an active presence on Twitter, where users can reach out for assistance and updates.


Roblox’s commitment to providing top-notch customer service ensures that players can enjoy their gaming experiences to the fullest. Whether resolving account issues, moderating content, or offering developer support, Roblox’s customer service team plays a vital role in maintaining the platform’s integrity.


  • How long does it typically take to get a response from Roblox customer service?
  • Response times vary but usually range from 24 to 48 hours for email inquiries.
  • Can I get a refund for a Roblox in-game purchase?
  • Yes, Roblox offers refunds for in-game purchases in certain situations.
  • What should I do if I encounter inappropriate content on Roblox?
  • You can report it through the platform, and the moderation team will investigate.
  • Is Roblox customer service available 24/7?
  • While the Help Center and community forums are accessible around the clock, direct support may have specific hours of operation.
  • How can I become a Roblox game developer, and what support is available for developers?
  • To become a developer, visit the Roblox Developer Hub, and you’ll find resources and support to help you get started on your creative journey.