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HBL Helpline Number

HBL Helpline Number
HBL Helpline Number
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HBL helpline number is provided by Habib Bank Limited to provide better customer service facilities to their valuable customers. The Hbl always respects its customers and provide the best services. Customers of HBL can contact to HBL as per their needs on various channels. Phone banking is one of them. HBL helpline UAN number is


For Pakistani Customers

If Pakistani customers want to call HBL phone banking service from a landline then they call directly 111-111-425. If they want to dial from a mobile phone then they dial helpline with city dialing code. (City Code)-111-111-425.

For International Customers

International customers can dial HBL helpline number with Pakistan international dialing code. +92-(City Code)-111-111-425

Timing and Charges

Helpline Hours: This service is available for 24 hours.

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Call Charges: From a landline, it’s free of cost but if customers call from a mobile phone then call charges will be charged as per customer call packages.

How can customers complain about HBL on HBL customer service?

There are various ways to complain about HBL on customer service. HBL provides different contact details for this purpose.

  • Phone Banking Call on the helpline number
  • SMS service, Customers can send SMS on 4250 HBL helpline numbers for SMS.
  • Email System, Customers can send an email on customer.complaints@hbl.com for this purpose.
  • Website. Customers can contact HBL customer service department for assistance from the website queries management system. www.hbl.com/queriesmanagement
  • Social Media, HBL have portals and different reliable social media platforms like Facebook, Youtube, Twitter, Instagram, and LinkedIn. If customers have any queries regarding HBL services are products then they can use this platform.

How can customers SMS for assistance from HBL helpline number?

If the customer wants to seek HBL customer service assistance form HBL helpline then they can send SMS in this way. Customer type “Comp”, then space, then type CNIC number and then send on “4250”. After receipt of this SMS HBL, a customer service representative will contact the customer.

HBL Whistle Blowing

For internal accountability in HBL, the management of HBL has launched a system for all stakeholders, like employees, customers, suppliers, and many other stakeholders. This service will enable all stakeholders to raise their concerns with HBL top management in confidential manners. These matters include a lot of problems like fraud, money laundering, inside trading, against ethical code of conduct, sharing of password, health, and safety, law breaching, etc. This reporting tool will encourage all the stakeholders for raising the issue in a good manner. It will definitely improve the services of HBL and their customer service department. HBL is ensuring all the stakeholders about their secrecy and safety of their interests. This practice is good if implemented in a good and disciplined way.

Contact Details For Whistle-Blowers

All people who found anything abnormal inside HBL and want to report as whistleblowers. Then they can use any channel for reporting purposes.

Whistle-Blowers Hotline Number: HBL has provided hotline number +92-21-111-333-425 for all stakeholders for the whistleblower. If any stakeholder found anything abnormal and wants to report then use this number.

Whistle-Blowers Email Id: This email whistle.blow@hbl.com has been provided by HBL for all stakeholders.

Whistle-Blowers Fax Number: HBL has provided a Fax number for whistleblowers. All fax sent on these numbers should be marked as confidential and whistleblower.

Whistle-Blowers Form: Whistle-Blowers can contact HBL headquarter with the help of Whistleblowers form.

Postal Mail Service: HBL has provided three postal addresses of three officers in HBL headquarters. You can directly write a letter regarding any abnormality to Chief Compliance Officer, Chief Internal Auditor, and Chief HR. All the postal mails written to these officers should be marked as confidential and whistleblower for maximum security. Following addresses are given for this purpose:

  • Chief Internal Auditor, 13th floor, HBL Plaza, I, I Chundrighar Road, Karachi, Pakistan
  • Chief Compliance Officer, 12th floor, HBL Plaza, I, I Chundrighar Road, Karachi, Pakistan
  • Chief Human Resource, 13th floor, HBL Plaza, I, I Chundrighar Road, Karachi, Pakistan

HBL – Habib Bank Limited Introduction

HBL is the multinational bank of Pakistan and it was established in 1941 in Karachi Pakistan. Its headquarter is located HBL Plaza Karachi. Its largest bank of Pakistan in assets. HBL offers many products like Cash Management, HBL At Work, HBL Asaan Account, HBL at Work Islamic, HBL Basic Banking Account, HBL Car Loan, HBL CashMehfooz, HBL Conventional Current Account, HBL Daily MunaafaAccount, HBL Debit Card, HBL Credit Card, HBL Fast Transfer, HBL Fash Cash, HBL Freedom Account, HBL HomeLoan, HBL Internet Banking, HBL Rutba, HBL HomeLoan, Online Pensioner Account, HBL Money Club, etc.

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