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Neodrain Customer Service Number

Neodrain Customer Service Number

Contact Neodrain Customer Service Call Center Toll-Free Phone Number

Call Neodrain Customer Service Phone Number:

+86 574 87913511

Contact Neodrain Customer Care Email Id:


Neodrain Address:


Neodrain Global
Building 15, No. 300,
Desheng Road, Yinzhou District,
Ningbo city, China 315145

Official Website: Neodrain

Neodrain is a brand that specializes in the production of linear shower drains, shower systems, and bathroom accessories. The company is known for its high-quality products that are designed to enhance the functionality and aesthetics of bathrooms.

The Neodrain linear shower drains are an innovative solution to traditional center drains. They are installed at the edge of the shower and are long and narrow, allowing for water to flow directly into the drain rather than pooling in the center. This design not only looks sleek but also reduces the risk of water damage and the need for sloping the shower floor.

Neodrain offers a range of linear shower drains that can be customized to fit the unique needs of any bathroom. They come in different lengths, widths, and styles to accommodate various shower sizes and designs. Some of the popular styles include tile insert, grate, and wedge wire.

In addition to linear shower drains, Neodrain also offers complete shower systems that include everything from the showerhead to the drain. These systems are designed to provide a seamless and cohesive look for the bathroom while also ensuring efficient water drainage.

Other products offered by Neodrain include bathroom accessories such as towel bars, soap dishes, and toilet paper holders. These accessories are made with the same high-quality materials and modern designs as their shower products, allowing for a consistent and polished look throughout the bathroom.

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Neodrain is a brand that focuses on creating practical and stylish solutions for modern bathrooms. Their products are known for their durability, functionality, and sleek designs, making them a popular choice among homeowners and professionals alike.

Why Do People Call on Neodrain Customer Service Department?

People call on Neodrain customer service department for various reasons, such as:

  1. Product Inquiries: Customers may call the Neodrain customer service department to inquire about a product they are interested in purchasing. They may have questions about the product specifications, materials used, or its compatibility with their bathroom design.
  2. Technical Support: Customers may also call the customer service department for technical support. If they are experiencing issues with the product, such as a clogged drain or leaking, they may need help troubleshooting the problem.
  3. Warranty Claims: Customers may call the Neodrain customer service department to make warranty claims for their products. If their product is still under warranty and has a defect, they can contact the customer service department to initiate a claim and receive a replacement or repair.
  4. Order Status: Customers may call the customer service department to inquire about the status of their orders. They may want to know when their order will be shipped, the tracking number, or if there are any delays in shipping.
  5. Returns and Exchanges: Customers may also call the Neodrain customer service department to initiate returns or exchanges for their products. If they received a product that is defective or not as described, they can contact the customer service department to initiate a return or exchange.
  6. General Inquiries: Customers may call the customer service department for general inquiries about the company, its policies, or its products. They may want to know about Neodrain’s sustainability practices, their product development process, or their social responsibility initiatives.
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Customers call on the Neodrain customer service department for a variety of reasons related to their products, orders, or inquiries about the company. Neodrain strives to provide excellent customer service and support to ensure customers are satisfied with their purchases and overall experience with the company.

How To Contact Neodrain Customer Service Department?

There are several ways to contact the Neodrain customer service department:

  1. Phone: You can contact Neodrain customer service by phone at the abovementioned phone number. The customer service representatives are available to assist you from Monday to Friday, 9 AM to 6 PM EST.
  2. Email: You can also email the Neodrain customer service department at the abovementioned email id. The customer service team will respond to your email as soon as possible.
  3. Contact Form: You can fill out the contact form on the Neodrain website to send a message directly to the customer service department. You will need to provide your name, email address, and a brief message.
  4. Live Chat: Neodrain also offers live chat support on their website. You can access the live chat feature by clicking the “Chat with us” button on the bottom right corner of the website.

Regardless of the method you choose, Neodrain’s customer service team is dedicated to providing helpful and timely support to ensure your satisfaction with their products and services.