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CIMB Customer Service Number

CIMB Customer Service Number

Contact CIMB Customer Service Call Center Toll-Free Phone Number

Call CIMB Customer Service Number:

00 60 3-6204 7788

CIMB Customer Care Number For Credit Card Support:

00 60 3-6204 7799

CIMB Customer Support Number For Call Center For Locals:



CIMB Customer Support Number For Call Center For Overseas:

+603 2295 6888

CIMB Business Call Centre (For Companies Only)

1300888828 (Local)
+603 2297 3000

CIMB Customer Service Phone Hours:

Monday to Friday – 8:00 am to 7:00pm

Saturday – 8:00 am to 5:00 pm
(excluding public holidays)

CIMB Customer Care Email Id:


Official Website: CIMB

CIMB Group Holdings Berhad, commonly referred to as CIMB, is a leading financial services group headquartered in Kuala Lumpur, Malaysia. CIMB offers a wide range of financial products and services, including consumer banking, investment banking, Islamic banking, asset management, and insurance.

CIMB operates in ASEAN countries, including Malaysia, Indonesia, Thailand, Singapore, Cambodia, and Vietnam, as well as in China, Hong Kong, South Korea, the United States, the United Kingdom, and Australia. The group serves customers across various segments, including retail, corporate, and institutional clients.

CIMB is listed on the Bursa Malaysia Securities Berhad and has a market capitalization of around MYR 43 billion as of March 2023. The group is committed to sustainable business practices and has been recognized for its efforts in environmental, social, and governance (ESG) initiatives.

Why Do People Call CIMB Customer Service Department?

People call CIMB’s customer service department for a variety of reasons related to their banking and financial needs. Here are some of the most common reasons why people might call CIMB customer service:

  1. Account-Related Inquiries: Customers may call to check their account balance, inquire about transactions, or report issues with their account.
  2. Card-Related Issues: Customers may call to report a lost or stolen card, inquire about their credit card balance or rewards, or ask about card activation or deactivation.
  3. Loan and Financing Inquiries: Customers may call to inquire about their loan or financing options, apply for a loan, or ask about loan repayments.
  4. Internet Banking and Mobile Banking: Customers may call to ask for assistance with internet or mobile banking, reset their login details, or report any issues they may be experiencing.
  5. Investment and Wealth Management Inquiries: Customers may call to inquire about investment products, seek advice on their investment portfolio, or ask about wealth management services.
  6. Complaints and Feedback: Customers may call to lodge a complaint, provide feedback, or make suggestions for improvement.
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Overall, customers can contact CIMB customer service department for any queries, concerns, or assistance related to their banking and financial needs.

How To Contact CIMB Customer Service Department?

You can contact CIMB customer service department through several channels:

  1. CIMB Website: You can visit the CIMB website and fill out the contact form with your details and query. The customer service team will get back to you via email or phone.
  2. CIMB Customer Service Hotline: You can call the CIMB customer service hotline at given phone number to speak to a customer service representative.
  3. CIMB Live Chat: You can also reach out to the customer service team through CIMB’s Live Chat service, which is available on their website. You can chat with a representative and get your queries answered in real-time.
  4. CIMB Social Media: You can reach out to CIMB through their social media accounts like Facebook or Twitter. You can send them a direct message or post your query on their page, and the customer service team will get back to you.
  5. CIMB Branch: You can visit any CIMB branch and speak to a customer service representative in person.

Note: The customer service hotline and live chat service are available from 7 am to 9 pm, Monday to Sunday.